Terms & conditions

Use of the website

• You must be at least 18 years old to use our website or make purchases.
• You are responsible for maintaining the confidentiality of your account information, including your username and password.
• You agree to provide accurate and current information during registration and checkout.
• You may not use our website for any unlawful or unauthorised purposes.

Product information and pricing

• We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
• Prices are shown in Sri Lankan Rupees (LKR) and are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms.

Orders and payments

• By placing an order on our website, you are making an offer to purchase the selected products.
• We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
• You agree to provide valid and up-to-date payment information and authorise us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
• Accepted methods may include Cash on Delivery, online card payment via PayHere where enabled, and eligible shop gift cards.
• We use trusted third-party payment processors (including PayHere) to handle your payment information securely. We do not store or have access to your full card details.

Shipping and delivery

• We will make reasonable efforts to ensure timely shipping and delivery of your orders across Sri Lanka.
• Shipping and delivery times provided are estimates and may vary based on your location, courier capacity, and other factors. See our delivery page for more detail.
• Please verify the parcel on receipt and report damage promptly.

Returns and refunds

Our Refund & returns policy governs the process and conditions for returning products and seeking refunds. Please refer to that policy for full details.

Intellectual property

• All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of N2 Mobile or its licensors.
• You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of liability

• To the fullest extent permitted by law, N2 Mobile, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
• We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website, except where such warranties cannot be excluded under applicable law (including manufacturer warranties).

Amendments and termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact us

Questions about these terms: Contact us. Hours: Mon – Sun, 9:00 AM – 5:00 PM.